Resisting Gen Z Carries a Higher Cost Than Most Leaders Realise


Earlier this year, the Chief Human Resources Officer at Colgate-Palmolive offered a timely reframing of how organisations think about Gen Z at work. In an interview with Fortune, Sally Massey pushed back on common stereotypes, describing younger employees not as disengaged or unserious, but as ambitious, digitally fluent, and deeply curious. She highlighted how their questions and perspectives are prompting the organisation to rethink established ways of working. They're pushing us to get...